Convenience. It’s that the American dream? Who has time for anyone other than my own needs; I am the only one that matters; I need that product and I want it at my doorstep yesterday.
We already had 2 day express shipping, but when COVID hit, how else could you possibly survive? If you didn’t buy all the toilet paper and deep freezers you might as well have just crawled into your casket that very day!
Okay, I’m being very dramatic. It’s nothing new, ask my husband, ha. But I know you can see what I am saying here.
The problem is, the giant, world-wide push to have everything you could think of at only a moments notice has created some severe quality assurance issues.
2015 – glass in baby wipes
2016 – mold in applesause pouches
2017 – 456 food recalls
2018 – E. Coli coated “fresh” lettuce
2021 – a guy finds shrimp tails in his cereal
Goliath sized companies are so worried about getting their product out the door, they don’t even care what it looks like anymore. They would rather send you a pile of dog crap before they let another company swoop in and steal their profits.
That happened to me, by the way. Not dog crap, ha. When all those big businesses had to shut down because of COVID I ordered laundry detergent from amazon, they sent me colored pencils… I’m not even joking!! But the funniest part, they didn’t want the colored pencils back and I never got my laundry detergent.
Okay, yes, I have a point. This isn’t just about me ranting about bad big business.
During the peak of COVID, we had orders out the wazoo. I was making 5 to 6 deliveries a day! Not to mention the pick up orders we had, and managing the farmers market. It was hard to keep everything organized. One time, it wasn’t so organized and I messed up.
A customer had ordered their usual. They ordered weekly and wanted to pick it up at the farmers market instead of their typical delivery. I plum forgot. They said they didn’t need it right away and to just bring it the following weekend. Ya’ll, I forgot again!!! I felt horrible!!
After the farmers market that day we went straight home, loaded up their order, and immediately took it to them. But it wasn’t just that, we made sure to throw in a couple extra goodies. They told us again that we didn’t need to, that they totally understood, we just had a baby, we were very busy. They did not care at all.
Okay, here’s my point.
I cared!! My small business that makes just enough to pay the bills, cared. My meat products that I don’t have in stock because we sell out so quickly, cared. My customer that orders every week like clockwork, tells all their friends about us, and greets us with a smile every time we see them, cares about me so yes I care about them!!
I talk a lot about buying local and why it’s good for your economy But, have you thought about how much trust goes to someone that couldn’t care any less about your small purchase, because there will be millions of purchases behind you?
You are entrusting your body to someone that should know what they are doing. You trust them to use the right ingredients, to mix it correctly, and to get it to you when you need it. What’s happens when you can’t trust them?
For big businesses, they just find more customers. But for small businesses, they make it right!
Maybe I just have trust issues, but maybe I’m on to something. Maybe, just maybe, I should be able to trust what I put in and on my body because the person that made it cares as much about me as I do them.
What do you buy local? How has it made a significant impact on your life?